Terms and Conditions

Please read these terms and conditions carefully before using our services or website. By accessing or using any part of our HVAC services, you agree to be bound by these Terms and Conditions.

1. 1. Acceptance of Terms

   By scheduling a service call, requesting a quote, or using the Smart Choice Heating & Cooling website, you signify your agreement to these terms. If you do not agree to all terms, you may not access or use our services. We reserve the right to update these terms at any time without prior notice.

2. 2. Services Description

   Smart Choice Heating & Cooling provides residential and commercial HVAC installation, maintenance, and repair services in the San Antonio area. While we strive for absolute accuracy in all service descriptions and pricing, typographical errors or technical inaccuracies may occur.

3. 3. Scheduling and Appointments

   Service appointments are subject to technician availability. We require a 24-hour notice for cancellations. Failure to provide adequate notice may result in a cancellation fee. Our technicians must be provided with safe and clear access to all HVAC equipment on the premises.

4. 4. Pricing and Payment

   All service quotes are valid for 30 days from the date of issuance unless otherwise stated. Payment is due in full upon completion of the service unless prior financing arrangements have been made. We accept major credit cards, checks, and approved financing options.

5. 5. Warranties and Guarantees

   We provide a 1-year limited labor warranty on all new installations. Parts are covered by the respective manufacturer’s warranty. Our ‘Smart Choice Guarantee’ ensures that if you are not satisfied with our workmanship, we will return to make it right at no additional cost within 30 days.

6. 6. Limitation of Liability

   Smart Choice Heating & Cooling shall not be liable for any indirect, incidental, or consequential damages arising out of the performance or failure of HVAC equipment. Our total liability for any claim shall not exceed the amount paid for the specific service rendered.

7. 7. Termination

   We reserve the right to terminate service or refuse work if the environment is deemed unsafe for our technicians, if there is a history of non-payment, or if terms are violated. Customers may terminate ongoing maintenance agreements with 30 days written notice.

8. 8. Governing Law

   These terms shall be governed by and construed in accordance with the laws of the State of Texas. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts in Bexar County, Texas.