Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Smart Choice Heating & Cooling collects, uses, and protects your personal information when you use our services.
-
1. Information We Collect
We collect information you provide directly to us, such as your name, property address, phone number, email address, and details about your HVAC system (e.g., brand, age, service history). We may also collect technical data like your IP address when you visit our website.
-
2. How We Use Your Information
We use your information to schedule and confirm appointments, process payments, provide service reminders, and send occasional promotional offers if you have opted in. Your data helps us maintain an accurate service history for your specific equipment.
-
3. Cookies and Tracking
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of our site may not function properly as a result.
-
4. Third-Party Services
We do not sell your personal data. We may share limited information with trusted third-party partners who assist us in operating our business, such as payment processors, scheduling software providers, or HVAC equipment manufacturers for warranty registration.
-
5. Data Security
We implement robust administrative and technical security measures to protect your information from unauthorized access or disclosure. However, no method of electronic storage or transmission over the internet is 100% secure.
-
6. Your Rights
You have the right to request access to the personal information we hold about you, to request corrections to inaccurate data, or to request the deletion of your information, subject to legal and contractual obligations.
-
7. Children’s Privacy
Our services and website are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with data, we will take steps to delete it.
-
8. Changes to Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated ‘Last Updated’ date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
-
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at info@choosesmartchoice.com or visit our office at 11549 Old Perrin Beitel Rd Ste 103, San Antonio, TX 78217.